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Masterchina About
MC 
Why
Us |
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◢ Outstanding
Reputation
| From the very beginning,
customer demands and suggestions have been our top concern, both in training and in service.
With enthusiasm and devotion to everyone we met, we are more frequently
recommended by customers. The honor of being the
Mandarin training provider for German Industry & Commerece
has given the solid evidence of our reputation in this
industry. |
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◢ Characteristic Training and Services
| To be customer-orientated, first,
we deliver a range of practical Mandarin courses
with flexible options, like private or group classes, on-
or off-campus classes, and early morning or weekend classes.
Second, we offer characteristic
services, such as continuous
free on-line courses,a BBS area for discussion with teachers,
social activities, an infomation consultant, a translator,
and so on. |
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◢ Overall Quality
Control System
| From the registration to the award certificate
, all aspects are run by our quality control
system. Customers can engage in the entire process. For
instance, with reasonable reasons, all customers are provided
the right to change the teachers after the first class.
Supervisor attendance and satisfaction surveys have proven
to be effective in guaranteeing the A-grade training. All
suggestions and comments from customers are taken seriously
and are responded to quickly by the Management &
Service sector. |
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